This Privacy Policy explains how Petal Craft Social("we," "us") collects, uses, and protects your information when you visit our website or place an order.

Information we collect

Order & contact details you provide — your name, email address, shipping address, and phone number.
Payment information — processed securely by Stripe, our payment processor. We do not receive or store your full card number.
Messages you send us through our contact form or by email.
Usage data — basic, mostly anonymous information about how the site is used (such as pages visited), collected through standard web and analytics technologies to help us improve the site.

How we use your information

To process, fulfill, and deliver your orders.
To provide customer support and respond to your messages.
To send order-related emails (confirmations and shipping updates).
To send occasional updates or offers, if you've opted in — you can unsubscribe at any time.
To operate, secure, and improve our website.
To meet legal and accounting obligations.

How we share information

We do not sell your personal information. We share it only with the service providers that help us run the business, and only as needed:

Stripe — to process payments securely.
Shipping carriers — to deliver your kit.
Email and hosting providers — to send order emails and operate the site.
When required by law, or to protect our rights, safety, or property.

Cookies & analytics

Our site uses cookies and similar technologies to keep your shopping cart working and to understand site usage. You can control cookies through your browser settings; disabling some may affect how the site functions.

Data retention & security

We keep order information for as long as needed to fulfill orders and meet legal and accounting requirements, and we take reasonable measures to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices & rights

You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing emails at any time. To make a request, email us at jackie@petalcraftsocial.com.

Children's privacy

Our site and products are intended for adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date below reflects the current version.

Contact

Questions about your privacy or this policy? Email us at jackie@petalcraftsocial.com.

Last updated August 10, 2026.